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Effective Date: November 20, 2025
This policy explains how we collect, use and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We collect information needed to process orders and support customers, including:
- Name
- Mailing address
- Email address
- Phone number
- Order information
- Non-identifiable analytics data (via Google Analytics)
Payments
Payments are processed securely through Stripe or another approved provider.
We do not store payment card information.
Cookies and Analytics
We use cookies and Google Analytics to understand how visitors use our website and to improve our services.
How We Use Information
We use personal information to:
- Process and deliver orders
- Communicate order updates
- Provide customer support
- Improve our services
- Send promotional communications when customers opt in
Your Rights
You may request access to, correction of or deletion of personal information.
Requests may be submitted through the Contact Form or by emailing support@brilliantlabs.ca.
Contact Information
Email: support@brilliantlabs.ca
Address: 400 Main St. Suite 2080, Saint John, NB E2K 1J4